From the first date to the last hotel checkout, here's what Upfront handles for entertainment clients.
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Flexible Booking Terms
Tour plans change. Festivals get cancelled. We ensure every booking is negotiated with flexible terms — modifications and cancellations built in from the start, not an afterthought.
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Tour Routing & Hotel Blocking
We map your tour dates, cities, and drive times to source the right hotel in the right location — and block rooms before the rest of the market does.
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Flight Planning Add-on service
Need flights handled too? We can coordinate air travel for your full group — routing, timing, and seat blocks that work with your tour schedule. This is a separate, paid service priced based on group size and complexity.
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Group Perks & Negotiated Benefits
Large groups give us real leverage. We negotiate perks that individual travelers simply can't get — suite and room upgrades, complimentary stays for your key team members, flexible check-in and check-out windows, food & beverage credits, and more. These aren't requests — they're part of the deal we build upfront.
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Last-Minute Changes, Handled
A date moves. A festival cancels. A routing shift means a new city. We're on it — adjusting blocks, rebooking properties, and managing the fallout in real time so your team doesn't have to scramble.
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Folio Auditing
We compare your negotiated rate against what the hotel actually charged — room rate, night count, taxes, and holds. Hotels make errors more often than you'd think, and we catch them. We've saved clients thousands.
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Private Client Portal
Every booking, confirmation, and document in one clean dashboard. Accessible from your phone, wherever the tour takes you.
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Business Manager Accounting Add-on service
Need travel expenses organized and reported for your business manager? We can handle the accounting side — itemized reporting, folio reconciliation, and expense categorization ready to hand off. This is a separate, paid service, priced based on scope.